Determining Your Hotel’s WiFi Bandwidth Needs, Plus How to Meet Them Choosing a WiFi network can make or break any business; Ooma found that if sub-standard internet negatively impacts productivity by just 5%, the cost to...
Generate More Revenue in Your Hotel With These Key Strategies The hospitality industry produces a massive amount of revenue; Statista projects that the global hotels market will reach $426.50 billion (USD) in revenue by the...
Leverage Hotel Guest Messaging to Boost Customer Satisfaction Hotel guests expect nothing but the best service. Recent research says that as much as 78% of hotel guests say that high-quality service is their main priority...
Personalization in the Hotel Industry Can Drive Brand Loyalty and Repeat Business Across industries, personalization has become a leading force for customer satisfaction; in a survey from McKinsey & Company, 71% of...
IoT solutions are the future of the hospitality industry. Skillful implementation of this rising technology can both increase guest satisfaction and improve the workflows of your staff. How, then, can hotels implement IoT...
Using the Internet in hotel rooms has become a vital part of the guest experience; J.D. Power found that the majority (81%) of hotel guests access the Internet in their hotel rooms. In turn, hotels need to ensure they...